The Privacy Policy provided by Mozaik Inc. including its subsidiaries and affiliates (collectively, “we,” “our,” “us” or “Mozaik”) is based on our respect for the privacy of you (individually and collectively as “User(s),” “you” or “your”). We are committed to the responsible handling and protection of your personal information.
This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from Users of the Mozaik App, our Website or any of our Services (each as defined below) and such Users’ online interactions through the Services.
Please to read this entire Privacy Policy BEFORE using any of our Services.
Age Requirement
By using our Services, submitting information to us, or purchasing any of our other products or services, you consent to being governed by this Privacy Policy, and you consent to the collection, storage, use, and disclosure of such information in accordance with this Privacy Policy.
We consider “Personal Information” to be information that identifies an individual (like a name, phone number or email address) or that relates to an identifiable individual (like an IP address). Mozaik collects, uses, and stores your Personal Information when you register to become a User, receive our newsletters after registering, participate in interactive features of the Mozaik App (like answering a survey we send out or giving us feedback), request customer support, communicate with us through “Other Third-Party Resources” (as defined below), purchase or use other Mozaik products or services, or otherwise communicate with us.
When you download the Mozaik App, you will be required to create an account in order to gain access to the Services available through the Mozaik App, all as further described in our Terms of Service. We will need to collect certain required Personal Information when you register for an account. We will then ask you to create a profile by providing other Personal Information, all of which is optional for you to provide.
We will need to collect from you, when registering to be a “User” of the Mozaik App, the following Personal Information:
You may choose to login instead with one of your social media accounts if you have one with Facebook, Google or Apple, and in such cases, we will collect from you the following Personal Information:
** Please note that if we collect your username and password, Mozaik will not see or have access to your password because it will be encrypted.
Mozaik App Users
Profile Settings - Optional Personal Information
As a Director, Actor or Fan (all as described in our Terms of Service), you will be providing some or all the following Personal Information (and content) while using the Mozaik App.
Videos, photos, images, text, comments, votes, share, interactions with other Users, notes, messages, voice notes, creations of Mozaik Movies, Mozaik Twists and Mozaik Clones, your use of or access to Mozaik Movies, Popcoins, Mozaik Movie Tickets, Scripts, information for surveys, events or contests that we might hold in the future, and other content and information related to your use of and communications with us about the Services.
Usage Data or information generated through your use of the Mozaik App may include activities such as Mozaik Movies that you viewed, a Mozaik Movie that you signed up to be cast in, a Mozaik Movie that you have “Twisted” or “Cloned,” Movie Tickets that you purchased through the Mozaik App, Virtual Gifts that you purchase or gave to another User, or details of your activities at a particular time, on a particular day or over a period of time as a Fan, Director or Actor.
We process such Usage Data related to you (such as by drawing inferences from your preferences and practices) in order to help us evaluate and improve our Services and other related business operations. We do not use your Usage Data for identification purposes, but may use such data as anonymous or aggregated information (as further described below).
We may collect Personal Information from “Other Third-Party Sources,” such as social media networks, public information sources, and our third-party partners that offer co-branded services or products through Mozaik. More specifically, if you create or log into your account through a social media service, we may have access to certain information from that account, such as your name and other account information (such as profile, email, contact list, etc.), in accordance with the authorization procedures set by that social media service. We may also obtain information about you from publicly available sources, marketing and advertising partners, consumer research platforms, and/or business contact databases.
We do not collect or process credit or debit card data for your purchase of any Mozaik products or services. Apple and Google will collect such data with respect to in-app purchases made through the Apple App or Google Play stores. In addition to Apple and Google, we may use un-affiliated third parties (such as Stripe, PayPal, etc.) to provide payment processing services that enable you to purchase products and services within our Services, including paying for your use of the Mozaik App (Apple, Google and all such third parties individually and collectively referred to as “Payment Processor(s)”).
Payment Processors will utilize your financial information, such as your bank account numbers or credit card numbers to process your payments of purchases described above. By utilizing our Services, you agree that you are bound by the applicable Payment Processor’s terms and policies with respect to the protection, storage, or other utilization of your financial information and any other information they collect from you.
We have no control over, and are not responsible for, any Payment Processor’s use of any of your Personal Information collected through such payment processing service. Any such information that you provide to the applicable Payment Processor will be subject to that Payment Processor’s privacy policy, rather than our Privacy Policy.
Our use of a particular Payment Processor is not an endorsement of that Payment Processor, and we make no representations or warranties as to how such processors utilize or safeguard your Personal Information or your financial information. We do not receive or store any of your financial information as part of your transactions with such Payment Processors.
You should review the privacy policies and terms of all Payment Processors you use. You should have access to their privacy policies and terms at the time when you permit such Payment Processors to process your information.
“Third-Party Service Providers” means contractors and consultants we directly hire to help us provide Services, but excludes all Payment Processors, Other Third-Party Sources, email marketing providers, and third-party hosting services companies). Our Third-Party Service Provides may, upon our instruction and authorization, use your Personal Information to do the following:
Do not send us, and do not disclose, any Personal Information or any other financial or other sensitive information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics or criminal background) in any email correspondence, communications related to customer support you are seeking from us or through messaging services (e.g., online chats) with us.
“Other Information” is any information (excluding Personal Information) that, in itself, does not reveal an individual’s specific identity and does not directly relate to an identifiable individual, such as:
We and our Third-Party Service Providers (but excluding any Payment Processors, Other Third-Party Sources, email marketing providers, and third party hosting companies), upon our instruction and authorization, may collect Other Information concerning you in a variety of ways, including through the use of cookies and similar technologies, to accomplish certain tasks, such as confirming that our Services are functioning properly, storing and managing user preferences, delivering targeted advertising, enabling content, and tracking and gathering analytic and usage data.
As part of this process, we may from time to time include, compile, or aggregate some of your Personal Information in certain data analyses, reports, insights or observations, or other interpretations of financial or investment trends for both internal and external purposes. When including, compiling, or aggregating personal information for such purposes, we make sure that the information is anonymized such that it does not include any personally identifiable information. We may share such anonymized information in the form of research reports, blog posts or findings with external third parties or publishers, or to be published by us on related topics of interest.
We maintain and use de-identified data without attempting to re-identify it, except if permitted by applicable law, such as to determine whether our de-identification processes satisfy legal requirements.
We use third-party analytics tools, including “Google Analytics,” “Mixpanel” and “Amplitude” (such tools collectively referred to as “Analytics Tools”) to monitor and analyze the use of our Services and collect such usage information. We use the information we get from these Analytics Tools to improve our Services.
The Analytics Tools collect information about, for example, how often visitors go to our Website, what pages they visit when they do so, and what other sites they used prior to coming to this Website, how Users use the Mozaik App, and what Content they access when they do so. These Analytics Tools may also collect the IP address assigned to you on the date you visit this site, along with other anonymized information (e.g., browser type and type of device used to visit the Website), but not your name or other personally identifiable information.
The Analytics Tools’ ability to use and share information about your use of our Services is governed by the applicable third party’s terms of use and privacy policies and require such third parties to give you the choice to opt-out of such monitoring of your online activities.
The following are ways that we may collect information from you about your use of our Services. Please note that our Payment Processors, Other Third-Party Sources, email marketing providers, and third-party hosting companies may use these methods as well, but their uses are governed by their own, respective privacy policies.
A cookie is a small data/text file that is stored on a computer, mobile phone or other device and is used to identify the user or device and to collect information and access the internet. Pixels are small code blocks on a website that allows for another server to measure viewing of a webpage and are often used in connection with cookies.
We may use cookies, pixels and similar technologies to customize and improve your experience with our Services, or to analyze trends, administer and track Users’ movements within our Services, and gather demographic information about our User base as a whole.
You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.
If you choose to change your settings, you may find that certain functions and features may not work as intended for our Services, or the use of our Services might be more cumbersome and less accessible.
We may gather certain information automatically and store it in log files. This information includes the internet protocol (IP) address, browser type, internet service provider (ISP), and clickstream data. We do this to improve our Services, marketing, analytics or site functionality, and to authenticate Users.
Some browsers or other tools include “do not track” features which, when turned on, send a signal to websites you visit indicating you do not wish to be tracked across websites over time. At this time, Mozaik does not respond to these types of “do not track” signals.
Our Services may include social media features such as “follow” button, widgets such as the “share” or “like” buttons, or interactive mini programs (collectively, “Social Media Features”). These Social Media Features may collect your IP address, browser type, and may set a cookie to enable the Social Media Features to function properly. All such Social Media Features are hosted either by a third party or directly on or within our Services. Please note that your interactions with such Social Media Features are governed by the privacy policy of the company providing such Social Media Feature.
Our Services may contain links to and may be used by you in conjunction with third party websites, apps, services, devices and tools, and other information and advertising, none of which are affiliated with, or controlled, managed, or endorsed by us in any way (collectively, “Third Party Services/Devices”).
By linking any Third Party Services/Devices with your account through our Services, you represent and warrant that such Third Party Services/Devices account is your own; that you are authorized to access and link such Third Party Services/Devices account; and you expressly authorize us to utilize, implement, and, if applicable, share any information or data received from your Third Party Services/Devices. You may unlink Third Party Services/Devices at any time, but may experience, as a result, a more limited interaction with our Services.
Mozaik is not responsible for the privacy practices, collection, use or disclosure of information, or the content of such websites or for the privacy and security policies and practices of all such third parties.
You will remain bound by the terms of use and privacy policy of your Third Party Services/Devices; therefore, youshould review the privacy policies applicable to all such Third Party Services/Devices.
We may use and rely on third-party hosting services providers to host our Services pursuant to such service providers’ standard business practices and their terms and conditions, all of which are non-negotiable and apply to all of their customers, including Mozaik. These service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their systems, or they have a general reputation for applying such measures.
In addition, our Services are hosted on these service providers’ servers which may be located within or outside of the United States (“U.S.”) and thus possibly outside the country in which you reside. This means that the data protection and privacy regulations may, whether in the U.S. or elsewhere, not offer the same level of protection as the country in which you reside, or as in other parts of the world.
Further, if you do not reside in the U.S., then your Personal Information and Other Information may be transferred out of your country of residence and to the U.S. or other parts of the world, and such information will be processed and stored in the U.S. or other parts of the world.
Further, the policies and practices described in this Privacy Policy do not apply to our third-party hosting services providers, who have their own established data protection policies and procedures. We therefore make no warranty or claim regarding the privacy, confidentiality, integrity and security of any information and data stored or retained by such providers.
By using or accessing the Mozaik App or Services in any way, you consent to the transfer, storage, and processing of information that we collect from you as described in this Privacy Policy. If you do not want your Personal Information to be transferred, stored, or processed outside of the country in which you reside, you should not provide us with your Personal Information or access or use our Services.
We may use your Personal Data to contact you (either through Mozaik or third-party email marketing providers) with newsletters, marketing, or promotional materials, or informational or educational information (as described above), and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly as indicated below.
Please note that if you opt-out of receiving these types of emails from us, we may still send you important administrative or transactional messages about being a User of our Services. You will not be able to opt-out of these messages. (See Sections 4 and 14 for related details.)
We may place advertising within the Mozaik App, on our Website or on our Services, which contains links to the third-party websites of our partners, advertisers, sponsors, or other third parties. We accept no responsibility for the practices of such third-party websites with respect to their privacy policies, and you should consult these third parties’ policies prior to use. Advertising delivered to or made available through our Service may be provided by advertising partners, who may set cookies to deliver targeted advertising.
We may transfer your Personal Information and process it outside your state or country of residence, to wherever Mozaik and its Third-Party Service Providers operate.
We retain the Personal Information you provide while your account is in existence or as needed to provide you with our Services or operate our business. We may retain your Personal Information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, comply with applicable laws, contractual obligations or industry standards, provide customer support, resolve disputes between Users or with other parties, prevent fraud and abuse, or enforce this Privacy Policy and our Terms of Service.
When we no longer need Personal Information for all such operational, business and compliance purposes, we will delete or destroy it in accordance with our security policies and procedures. In some circumstances, we may anonymize your Personal Information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.
Please note that our Payment Processors, Other Third-Party Sources, email marketing providers, and third-party hosting companies may have different data processing and retention policies and procedures, so please refer to the applicable privacy policies for such information.
Mozaik takes data security seriously, and we use appropriate technologies and procedures to protect Personal Information within our company’s control and in accordance with industry standards. Our information security policies and procedures are closely aligned with industry standards and are reviewed regularly and updated as reasonably necessary. We use technical, administrative, and physical safeguards to help protect against unauthorized access, destruction, loss, alteration, misuse or disclosure of Personal Information.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. While we believe our security procedures are commercially reasonable, we cannot ensure or warrant the security of any information that you transmit to us, or that we transmit to you, or guarantee that it will be free from unauthorized access by third parties.
If you have reason to believe that your interaction with us is no longer secure, please immediately notify and contact us in accordance with the “How to Contact Us” section below.
As part of your use of our Services (when applicable), you are responsible for maintaining and updating your Personal Information with current, accurate and complete information. You may view, update, delete (i.e. opt-out) or edit the Personal Information you have provided to us by logging in to your account and following the appropriate instructions. You can also request that we help you make such changes to your Personal Information by contacting us in accordance with the “How to Contact Us” section below.
You may opt-out from receiving marketing communications about Mozaik products and services, or informational or educational emails (as described above) related to your use of the Mozaik Services and any other Mozaik products and services that you signed up for or purchased, or other periodic emails from us by contacting us in accordance with the “How to Contact Us” section below.
We will try to comply with your request(s) as soon as reasonably practicable.
Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative or transactional messages about being a User of our Services. You will not be able to opt-out of these messages.
Our Services are intended specifically for adults and children ages 13 and older or other age as required by applicable laws in the jurisdiction in which the User resides. Mozaik does not knowingly collect Personal Information about children under 13 years old or other minimum age under applicable laws.
All parents and guardians are responsible for monitoring and supervising his/her/their child’s use of the Service. If you, as a parent or guardian, have a child using the Service without your express consent, and such child is under age 13 (if located within the U.S.), or is using the Service in violation of any other applicable laws, then please contact us immediately so that we can disable your child’s access.
If you wish to review your child’s information (whether your child is under or over 13 years old) collected through Mozaik or other third parties identified in this Privacy Policy, or wish to have such collected information be modified or deleted, you may contact us and we will work with you to address your questions after we have verified you and your request as described in the “How to Contact Us” section below. We will then honor your written request so long as we can do so while complying with all applicable laws.
If we become aware that a child has provided us with information in violation of applicable law, we will terminate the child’s account and delete all such information, unless we have a legal obligation to keep it.
Below are certain state-specific or country-specific privacy laws that will apply when you use the Mozaik Services. If any term in this Privacy Policy conflicts with the same term in such laws that apply to you, then the term in such applicable law will take precedence.
If you reside in California, please see the CALIFORNIA PRIVACY NOTICE section below for other rights under California law related to our use of your Personal Information when you use the Mozaik Services.
If you reside in the European Economic Area, United Kingdom or Switzerland, please see the GDPR PRIVACY NOTICE section below for other rights under the GDPR (defined below) related to our use of your Personal Information when you use the Mozaik Services.
Mozaik reserves the right to change this Privacy Policy in its sole discretion at any time. Any changes will become effective when we post the revised Privacy Policy within our Services. Your use of the Services following any such changes means that you accepted the revised Privacy Policy.
We want to be clear about our privacy practices so that you can make informed choice about the use of your information. If you have any questions or complaints about our privacy practices or this Privacy Policy or wish to make a “data rights” request under the privacy law that applies to you, please contact us.
As solely an online company, we communicate with you and all our customers via email, so please contact us at [email protected].
Depending on the kind of request you send us, we may, in our sole discretion, determine that your request must be verified. In such cases, we will require you to: (a) provide sufficient information that allows us to reasonably verify you are: (i) the person about whom we collected Personal Information or an authorized representative, or (ii) the parent or guardian of the subject child (as described in the “Notice to Parents and Guardians” section above); and (b) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We will only respond to your request or provide you with the requested Personal Information if we can (in our sole discretion and if appropriate, in accordance with applicable laws) verify your identity or authority to make such request. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. As previously mentioned, we will only proceed with your request if we can do so in accordance with all applicable laws, as determined by us in our sole discretion.
To authorize an agent to make a request (as permitted in this Privacy Policy) on your behalf, please provide us with written authorization signed by you and your authorized agent, and we will contact you with further steps required to verify your and your authorized agent’s identities.
Because email communications and any other electronic form of communication are not always secure, please do not include any credit card or any other sensitive information (aka “sensitive data”) in your emails to us.
your privacy rights under the CCPA if you LIVE IN California
If you are a California resident using the Services, you may exercise the following rights (regarding your personal information) under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”).
Our Services collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular User or User’s device, whether collected online or offline (“personal information”). In particular, the Services have collected the following categories of personal information from Users within the last twelve (12) months:
dentifiers
email address, IP address, username and password
Yes
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). audio and visual information, preferences, characteristics, products purchased
Yes
Internet or other similar network activity. browsing history or information from a User’s interaction with the Services or our advertisements on third-party platforms
Yes
The specific types of personal information we collect are described more fully in Sections 2, 3 and 10 of our Privacy Policy. Personal information does not include: (1) de-identified or aggregated consumer information; (2) publicly available information from government records; or (3) information excluded from the CCPA’s scope.
We obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose the personal information we collect for the purposes described in Sections 2, 3 and 10 of our Privacy Policy.
We may disclose your personal information to third parties for a business purpose. In such cases, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not to use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Specific examples of such sharing activities can be found in Sections 4 and 11 of our Privacy Policy. We do not sell your personal information to third parties. We do share a limited set of data that is gathered when you visit our Website, such as cookies and pixels, with third parties in order to allow you to see tailored digital advertisements, as further detailed in Section 7 and 8 of our Privacy Policy. To the extent this online advertising activity is interpreted as included in California’s broad definition of “data sale,” you may use the opt-out tools described below in Subsection 4 of this CALIFORNIA PRIVACY NOTICE Section.
In the last twelve (12) months, we disclosed the following categories of personal information to certain Third-Party Service Providers as described above:
Right to Know and Access
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You may submit a verifiable request for information regarding the: (1) categories of personal information (as defined by California Civil Code §1798.83) collected, sold, or disclosed by us; (2) purposes for which categories of Personal Information are collected or sold by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you (if any) during the past twelve months.
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will permanently and irrevocably anonymize your personal information, unless an exception applies.
We may deny your deletion request if any CCPA exemption applies, including but not limited to, if retaining the information is necessary for us or our service provider(s) to:
PLEASE NOTE that permanently deleting your account with Mozaik will erase all your Personal Information stored by us and our Third-Party Service Providers, but not necessarily our Payment Processors, Other Third-Party Sources, email marketing providers, and third-party hosting companies. Consequently, you will no longer be able to use or access the Services and your account, and your account and Personal Information will not be able to be restored or retrieved in any way.
In some circumstances, you may submit a verifiable request to opt out of our renting, selling or sharing of your Personal Information. Please see Section 4 and 11 of our Privacy that describes how we share your Personal Information. If you wish to opt out of any such described uses, please send us a verifiable request with your request in accordance with the “Your Opt-Out Rights” section of our Privacy Policy.
You have the right not to receive discriminatory treatment for exercising your CCPA privacy rights, subject to applicable laws. Unless permitted by the CCPA, we will not:
We may, however, offer you certain financial incentives (such as a discount on a subscription) permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Requests for access to or deletion of Personal Information, exercising your opt-out rights or communications with us for any other reasons related to our Services constitute actions that are subject to our need to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations and any other applicable laws.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request to know or access (see first paragraph in this subsection 4) twice within a 12-month period.
The verifiable consumer request must:
To authorize an agent to make a request to know, access, opt-out or delete on your behalf, please provide us with written authorization signed by you and your authorized agent, and we will contact you with further steps required to verify your and your authorized agent’s identities.
Upon receiving a request to know, access, opt-out or delete, we will confirm receipt of the request within 10 business days and provide information about our verification process and how we will process the request.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response to the email address associated with the account for account holders, and to the email address provided with the request submission for non-account holders. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt